Privacy Policy
Last updated: December 25, 2025
Introduction
We treat your voice data as biological property. We are GDPR-compliant by design. Here is how we handle your "Neural Data."
1. Data We Collect
- Voice Data: Temporary audio recordings used solely for real-time analysis.
- Text Transcripts: Anonymized logs of your scenarios to track "Repair Rate" and progress.
- Account Data: Email and hashed passwords (stored via Supabase).
- Usage Metrics: Latency scores, session duration, and scenario success rates.
2. The "Efficiency Stack" & Sub-Processors
To deliver sub-500ms latency, we transmit data to the following trusted infrastructure partners. All partners are DPA-signed and GDPR compliant.
| Partner | Role | Location |
|---|---|---|
| Deepgram | Speech-to-Text & Text-to-Speech | USA (DPA Signed) |
| Groq / Meta | LLM Inference (Llama 3.2) | USA (DPA Signed) |
| Google Cloud | Fallback Intelligence (Gemini) | EU/USA |
| Supabase | Database & Auth | AWS Frankfurt (Germany) |
3. Data Retention & Deletion
We practice "Data Minimization." Raw audio files are processed in RAM and deleted immediately after transcription (unless you opt-in to our Research Program). Text logs are retained to build your Spaced Repetition decks. You can delete your account and all associated data instantly via the App Settings.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: contact@getflowent.com